Shipping & returns

Your order will be sent on the first working day following your order.

All our shipments are tracked, please contact us if your parcel is not delivered to you within a reasonable time.

We offer the following delivery methods:
- Colissimo France: €5
Sign-on home delivery within 5-7 working days

- Colissimo Europe: €10
Sign-on home delivery within 3 to 8 working days

- Standard Shipping UK : €14
Sign-on home delivery within 2 to 8 working days.

- Colissimo international: €25
Sign-on home delivery within 3 to 8 working days

- Fr Chronopost 18 : 12€
Home delivery against signature before 6pm the next day.

- Chronopost Express Europe: 16 €
Home delivery against signature in 1 to 3 working days. Except Norway, Switzerland and remote territories.

- DHL Express International: 30 €
Home delivery against signature in 1 to 4 working days. Except Norway, Switzerland and remote territories.

Please keep in mind that all pieces are made to order.

Please send an email to info@sisijoia.com with your contact information within 3 days after receiving the parcel.

Please ship your returns with a tracked delivery service.

The cost of the return is borne by the customer.

All jewelry must be returned in their original packaging.

Refunds: The customer will be refunded only after verification of the piece of jewelry.

We reserve the right to return used jewelry to the customer.

Returns: The cost of the return is borne by the customer. The cost of the new shipment is free.