Delivery and returns
Delivery (Worldwide)
Your order will be sent on the first working day following your order.
All our shipments are tracked, please contact us if your parcel is not delivered to you within a reasonable time.
We offer the following delivery methods:
Colissimo France: €5
Sign-on home delivery within 5-7 working days
Colissimo Europe: €10
Sign-on home delivery within 3 to 8 working days
Standard Shipping UK : €14
Sign-on home delivery within 2 to 8 working days.
Colissimo international: €25
Sign-on home delivery within 3 to 8 working days
EXPRESS DELIVERY (worldwide) for the Christmas period:
Chronopost 18 : 12€
Home delivery against signature before 6pm the next day.
Chronopost Express Europe: 16 €
Home delivery against signature in 1 to 3 working days. Except Norway, Switzerland and remote territories.
DHL Express International: 30 €
Home delivery against signature in 1 to 4 working days. Except Norway, Switzerland and remote territories.
RETURNS/REFUNDS
Please keep in mind that all pieces are made to order.
Please send an email to info@sisijoia.com with your contact information within 3 days after receiving the parcel.
Please do ship your returns with a tracked delivery service.
The cost of the return is borne by the customer.
All jewellery must be returned in their original packaging.
Refunds: The customer will be refunded only after verification of the piece of jewelry.
We reserve the right to return a used jewellery to the customer.
Returns: The cost of the return is borne by the customer. The cost of the new shipment is free.
LIVRAISON (monde entier)
Tous nos envois sont suivis, merci de nous contacter si votre colis ne vous est pas livré dans un délai raisonnable.
Nous proposons les modes de livraison suivants :
Les frais de retour sont à la charge du client.
Tous les bijoux doivent être retournés dans leur emballage d'origine.